About Us

The hospitality and food service industry is one of the most impacted by the necessary preventive measures to avoid the COVID-19 spread. Businesses in the sector have closed their doors in a large proportion resulting in massive layoffs.

As a not-for-profit sector-based workforce development organization, the Hospitality Workers Training Centre (HWTC) exists for the purpose of contributing to a strong hospitality industry. In regular circumstances, we provide training to individuals unemployed or looking for jobs in the sector. Now HWTC is pivoting and adjusting to support the Toronto hospitality industry workers who are struggling because of the COVID-19 outbreak, trying to cope with the crisis. 

All our team members are working intensely, researching and processing the large amount of information and supports made available to Canadians through government and different community organizations, to readily provide you with assistance in understanding, navigating and accessing these benefits and resources.

Our Rapid Response portal will be continuously updated. You will find one-on-one contact information via safe communication channels like phone and email info@hospitalitytrainingcentre.com. As well as practical resources on financial aid, food security, housing, and more. In such a changing environment, you can count on us. HWTC never gives up.

Since 2004, we have worked along employer, labour and community partners to connect more than 1000 job seekers and more than 800 industry workers to high-growth opportunities across the sector, while also helping them overcome personal and social barriers along the way. Read our Impact Report.

Right now, solidarity is the best medicine for our collective health – not just for our bodies, but also for our economy and society at large. Please follow Public Health Canada guidelines. Practice physical distancing, nevertheless, stay connected with your community and with us. Tell your friends and ex-colleagues about us. We will help.

Let’s keep our vision of a strong hospitality industry with good jobs in front of us. Out sector will be on a growing trend again and together we will be ready to be a part of that growth.

Stay home, if you can. Stay safe. Stay connected.