HWTC Training in Action: Champagne’s Story

Posted 11-03-15 by In Hospitality Talent,Our Graduates


Champagne was an engaged student on track for career success when her life took a sudden turn. At the age of 14, her mother was diagnosed with breast cancer. Champagne stepped in as the surrogate mother to her siblings while she finished high school. She ended high school on the honor roll and was voted “most likely to become a millionaire.”

Soon after high school, Champagne had 2 children, Jessiah and later Kayden. She spent the following 8 years as a stay at home mom, struggling to make ends meet. Champagne put the “most likely to become a millionaire” award on her shelf.

Keen to get back to work, Champagne attended an information session at The Hospitality Workers Training Centre and was accepted into the Room Attendant program. Champagne thrived in the program and emerged as a leader in the classroom.

Champagne’s confidence noticeably grew throughout the three week program:

“They told me I could do it, even when I couldn’t see it in myself.”

Upon graduating, Champagne received offers from two prominent hotels. She accepted a Room Attendant position at the Toronto Don Valley Hotel. Less than a year later, she was promoted to Housekeeping Supervisor. Now Champagne oversees the work of other Room Attendants at the hotel. Her son beams:

“Mom’s a boss now.”

HWTC’s program helped rebuild Champagne’s confidence and now she feels that anything is possible. In fact, she’s planning on advancing to Executive Housekeeper and one day, General Manager.

Recently, Champagne’s mom noticed her grandson playing with Champagne’s “most likely to be a millionaire” award. Her mom picked up the award and reminded her daughter; “You take care of that award. It shows what people around you knew you were capable of. Now you know it too.”

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