|Introduction||Introduction and expectations, job and role descriptions, daily checklist of responsibilities, safety and sanitation, WHMIS, uniform requirements|
|Customer Service||Customer service standards and role playing, policies and procedures when entering guest rooms|
|Technical Skills||Understand the basic maintenance of HVAC units, mechanical rooms, kitchen and pool areas, basic electrical safety, plumbing, safe equipment use, investigating fire alarms, caulking, wall vinyl repairs, paint work, internet and television problem-solving|
|Outcomes||Demonstrate safe and correct work practices, identify issues and problem solve to repair maintenance issues, safe handling of hazardous materials, complete work orders efficiently|
|Placements||Practical hands-on experience with industry partner to learn and gain new experiences|
For more information or to register contact Ken: firstname.lastname@example.org or 647-930-9518, x 312.