|Introduction||Introduction to point of sale (POS) systems, learning how to navigate menus, input orders, process various transactions, such as refunds, voids, and cash drawer reconciliations|
|Customer Service||Customer service standards and role playing, cash handling etiquette, processing payments efficiently and accurately|
|Technical Skills||Operating POS systems, navigating menus, understanding different features and functions, creating reports, resetting or rebooting system, problem solving technical issues, closing and cashing out procedures|
|Outcomes||Operate POS system without assistance, correctly process payments, voids, refunds, demonstrate correct closing procedures|
For more information or to register contact Ken: firstname.lastname@example.org or 647-930-9518, x 312.