Banquet Server

Course:
Banquet Server
Course Description:
This is 12-day training program aimed to prepare incumbent workers the necessary skills to be cross-trained into a successful food and beverage candidate for serving, porter, or host. This schedule is based on working days and can be adapted to weekends and evening availabilities.    
Introduction Introduction and expectations, job and role descriptions, daily checklist of responsibilities, safety and sanitation, WHMIS, uniform requirements  
Customer Service Customer service standards and role playing, food and beverage policies, problem solving  
Technical Skills Pre-shift set up and service instructions, practice table set up, tray carrying and napkin folding, wine and beverage service, setting up the room, buffet layouts, hosting and table assignments, banquet event orders, interview skills, resume writing  
Smart Serve Alcohol and the law, effects of alcohol, and maintaining safe and enjoyable atmosphere, test and certification  
Outcomes Demonstrating proper table set up, tray carrying, napkin folding, serving and clearing procedures, allergy process during food service, tear down and clean up  
Placements Practical hands-on experience with industry partner to learn and be exposed to live events  
Start Date:

September 11 - October 24

You will need:
Able to lift at least 30lbs. Able to commit to all sessions to be enrolled. Willing to work evenings and weekends
Contact to register:

To register or get more information, contact us at 647.930.9518 x 305 or email at training@hospitalitytrainingcentre.com.