The Hospitality Workers Training Centre [HWTC] is a non-profit organization working in Toronto’s hospitality and food service industries. Based on a sector-focused workforce development approach, HWTC provides free of cost training to new entrants and existing workers for employment and career development. Our goal is to strengthen the workforce of our city’s hospitality industry by connecting people in need of employment to job opportunities – through high-quality training and strong partnerships with the industry.
Training is designed to both meet the needs of industry and to build skills and opportunities for the Hospitality workforce. We help people access jobs in Hospitality and ensure that those currently working in Hospitality get the training they need to advance.
People New to the Hospitality Industry:
We help people new to the Hospitality industry get vocational training, workplace education and employment support to help them get jobs in Toronto’s Hospitality industry.
We regularly hold Information Sessions about our upcoming courses and we recruit participants from partner non-profit organizations. Our trainees come from a wide range of backgrounds including people who are unemployed, those transitioning from other industries, people looking to get Canadian work experience and many others.
Current Hospitality Workforce:
Our training programs for current the Hospitality workforce provides skills that support individuals’ advancement and mobility and help them access more hours and gain transferable skills. Also, we regularly offer computer and English classes at Hotel and Food Service properties to help build skills that support career and life goals.
Research shows that industry-based employment models that provide training and skills in a focused sector benefits both for the workforce and employers:
As an industry-based employment solution we are committed to evaluating and sharing the outcomes of our work.
People are the backbone of the Hospitality industry. Training initiatives build the workforce’s skill levels and ensures that Toronto’s hotel and food service industries will continue to thrive.
Toronto’s Hospitality industry is large and growing.
As a bridge between industry and the workforce, we are well positioned to address skills shortages and provide training that creates pathways into Hospitality.